Corporate roles

Corporate roles

Corporate roles are made-up by the Chief Executive Directorate and the Resources Directorate: 

 

Chief executive's directorate

The Chief Executive's Directorate contains Workforce, Transformation and Programme Management, Economy, Culture and Museums and Strategy and Communications. 

Workforce

The Workforce function’s role is to ensure that the council has a workforce made up of the right people with the right skills and values to provide excellent services to our customers in an agile and responsive way. It is made up of a team of people professionals who work collaboratively with a wide range of stakeholders to effectively recruit, resource, remunerate and develop people whilst also helping to manage performance and contribute towards ensuring they are healthy and safe. 

Transformation and programme management function

The Transformation and Programme Management function provides leadership and support for the council’s transformation programme including consistent and effective programme and project management and the creation of a culture of continuous improvement through a corporate programme management office. 

Economy, culture and museums

The Economy, Culture and Museums service encompasses a range of services relating to Economic Development, Tourism, Culture and Heritage, and Museums and Archives. It drives and delivers the council’s economic development strategy through sustainable growth in employment, inward investment, business growth and enterprise support; leads on implementing the visitor economy and cultural strategies; and inspires, leads and drives forward an ambitious vision for Museums, Archives, Arts, Culture and Heritage development. The team works closely working with regional and national bodies to ensure excellence in the development of these services and seeks to capitalise on and enhance existing and growing national and international recognition of Stoke-on-Trent’s unique heritage and appeal as a visitor destination. 

Strategy and communications

The Strategy and Communications service is responsible for coordinating the development of council’s overall strategy, policy and performance management framework and lead on all communications and marketing related issues.

Resources

As the “engine room” of the city council, Resources oversees the city council’s core services that support the rest of the organisation.  

Finance and commercial

This covers our Corporate Finance, Commercial Finance, Transformational Finance and Revenues and Benefits. 

Our primary aim is to provide high quality and cost-effective financial support and advice to all services within the council and to the organisation as a whole. Our function plays a key role in supporting the corporate transformation and continuous improvement agenda, delivering efficiency, insight and value to the city council. Compliance, automation, scenario planning and data analytics are examples of the services we provide. We adopt and develop a forward-thinking attitude to steer the corporate culture of the city council to a commercial operating model. A commercial focus and innovative approach enable us to enhance and develop service delivery across the organisation. 

All decisions made within the city council have a financial implication. We govern and oversee the city council's interlinked functions of financing, capital investment, financial management, corporate governance and risk management. Financial strategy and accounts, procure to pay, treasury, tax, income and bank reconciliation being an example of the services we provide. 

Governance and registration

Governance and Registration covers; Audit and Fraud, Legal Services, Coroners Supports and Registration Service and Governance.

Our primary function is to ensure that the city council operates within the constraints of the law and that the decisions are taken at the appropriate level within the organisation and are, as far as possible, risk free and immune from challenge.

We provide legal advice and assistance across the whole remit of the city council’s services (from child care to company formation and joint ventures; contracts to conveyancing; adult social care and public health to planning, highways, housing and regeneration and all things in between) as well as providing an advocacy service, representing the city council in both the criminal and civil courts and at all forms of tribunals and enquiries.

Featured corporate roles across the Chief Executive Directorate and the Resources Directorates: 

Featured roles

Income reconciliation assistant

We are looking for a detail-oriented and proactive Income Reconciliation Assistant to join our Finance team. 

You will play a key role in managing and reconciling income for the authority, ensuring payments are processed accurately, discrepancies resolved, and compliance maintained with financial policies and legislation.

Why Join Us? 

  • You’ll be part of a dedicated team ensuring the financial integrity of the Council. 
  • This is a hands-on position where your attention to detail will make a real difference, If you’re looking for a role that combines responsibility, problem-solving, and the chance to contribute to essential public services, this is the opportunity for you. 

More details on this role can be found here

 

Team manager - ICT service delivery

Our ICT services are seeking an experienced and motivated ICT Service Delivery Manager to lead and develop key ICT operational services that support the delivery of essential public services. This is a pivotal role within the ICT function, ensuring reliable, high quality and customer focused ICT services across the organisation. 

The postholder will have overall responsibility for the IT Service Desk, End User Computing, Audio Visual Support, and Data Centre Operations teams. They  will ensure services are delivered in line with agreed service levels, best practice frameworks and Council priorities, while driving continuous improvement and service modernisation. 

This role requires a high level of technical expertise alongside strong people management and service management experience within a complex IT environment, ideally in the public sector or a similarly regulated organisation. 

More details on this role can be found here

Corporate and Property Lawyer

We have an exciting opportunity for a qualified Solicitor or Fellow of CILEX to join our Regulatory, Corporate and Property Team to undertake all aspects of corporate and property work.

You will handle a diverse caseload covering corporate and property law, including:

  • Contracts, public procurement, partnerships, governance, information law, insolvency, grants and loans
  • Conveyancing, property disputes, high-value sales and purchases, leases, licences and community asset transfers

In this role you will manage complex cases, negotiate with solicitors and third parties, draft high-level legal documents and act as a trusted legal advisor at high-profile committees, tribunals, panels and working groups.

Key Responsibilities:

  •  Support senior leaders including the Principal Solicitor, Head of Service and Director to ensure our legal services meet the Council’s business needs and customer requirements in line with strategic objectives.
  • Deliver efficient and effective legal support to the Council, Committees and Departments.
  • Stay ahead of legislation and local authority issues, providing clear advice and guidance to Members, officers and corporate bodies on complex legal matters, ensuring compliance with procedures and the law.
  • Provide timely, practical legal advice to elected Members, officers and partners on the Council’s functions. 

Click here to apply. 

Revenues Assistant

The Revenues Assistant role requires you to maintain Council Tax, Sundry Debt and Business Rates accounts using legislation and decision-making skills.

You will have a keen eye for detail, good customer service skills, good IT skills, be a persuasive negotiator and work well on your own and within a team.

Training will be provided and although a reasonable knowledge is preferred it is not essential.

Click here to apply. 

two girls standing back to back

"The council consistently demonstrates a genuine commitment to employee wellbeing, personal development, and work–life balance - values that have shaped not only my career, but also my confidence and capability as a leader". 

Kelly Tomlinson, Employment Brokerage Manager.